Piedmont Ear Nose & Throat Celebrating 20 Years of Service

This year, Piedmont Ear Nose & Throat Associates is celebrating 20 years of serving the Piedmont Triad. On July 1st, 1999, Salem ENT Associates and Forsyth Head & Neck joined together to form Piedmont Ear Nose & Throat Associates, or PENTA. PENTA focuses on providing the highest quality of ENT care in the region.  Founded by Drs. William S. Fisher, Ronald B. Shealy, Robert M. Alsup, Kenneth S. Maxwell, and Stephen B. Potts, “PENTA remains a privately owned, physician-led ENT surgical practice.  Our providers and staff are dedicated to delivering the best patient care possible through quality, teamwork, integrity, knowledge, and passion,” said Dr. Potts.

To accommodate a growing community need, PENTA now includes offices in Kernersville, Clemmons, and Mt. Airy.  The practice has grown over the past 20 years to include 12 physicians and one Physician Assistant. “With our growth as a practice in staff and services, we expanded into a larger building and added clinical research, along with the PENTA Facial Plastic Surgery Center, which also includes aesthetics.  Additional services include general ENT, audiological testing, hearing aids, allergy, clinical research, facial plastics, cosmetic injectables, and aesthetic services.  “We added our own ambulatory surgical center in February of 2012, which has added to our patients’ convenience,” Dr. Kenneth S. Maxwell commented. Over the past two decades, there have been improvements in ENT care, and PENTA has incorporated leading technology to better serve patients.

“PENTA provides state-of-the-art diagnostic testing and technological ENT innovations, like balloon procedures for sinus obstruction and implant devices, like Latera and Vivaer, which address nasal valve collapse.  Because our patients have busy lives, we now provide the benefits of a CT scan and ultrasound imaging in the office, allowing PENTA to meet patients’ diagnostic and treatment needs in the office, often same-day.  Patients frequently comment that it is nice to visit our office, because the staff is friendly, helpful, kind, knowledgeable, and compassionate,” stated Dr. Potts.  Audrey Smith knows as a patient, and as the mother of patients, the quality care that PENTA gives.  “Three of my four children have had multiple sets of ear tubes and two tonsillectomies. I, myself have also had a tonsillectomy. We all received excellent patient care at PENTA.  Our experience was wonderful and I would recommend the team at PENTA to anyone. We will always be so grateful for the care and compassion we received,” reflected Audrey.

Beyond offering services and treatments for patients, the physicians at PENTA encourage their patients to be proactive in their health.

“Patient education and prevention are important to PENTA.  For example, we encourage everyone to get a baseline hearing test at age 50.  This allows providers to compare results, should a patient come in with hearing loss later in life,” Dr. Maxwell remarked.

“PENTA also has a long history of community involvement, providing gifts and time to organizations, including the MS Walk, Clemmons Clean Up Day, Cancer Services, AARF, Patriot Rovers, and HOPE—just to mention a few over the past two decades.  Being an active partner with groups who not only make a difference in our city, but in the lives of our patients, means a lot to us. We look forward to continuing to serve our patients and our community for another 20 years to come,” Dr. Potts commented.


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