It’s no surprise that you’ll notice the word “inspired” pop up when you first click on the website for Winston-Salem favorite Hakkachow Asian Eats. The Chung family has introduced locals to the finer points of Asian cuisine with a fusion twist and earned quite a following thanks to the restaurant’s unsurpassed menu offerings and exhilarating contemporary ambiance. Hakkachow welcomes you with a sophisticated setting, the warmest hospitality and food that will leave you already planning your next visit!
Inspired to be even more creative during the Covid shutdown, Hakkachow not only ramped up its takeout game, they created an expanded sake menu that is already a huge hit with customers since the restaurant has fully reopened. Being creative is an absolute essential skill in today’s competitive restaurant business, and Co-owner Jonathan Chung – also the business marketing guru – knows every dine-in visit to a restaurant is a very personal experience; determined by the food of course, but also enhanced by the level of service and the overall setting.
“You cannot focus on food alone and neglect service,” said Chung. “All three factors plan an important role in the customer’s experience.”
Customers won’t come back a second – and third – time if the service is poor, and providing an excellent ambiance means diners will be likely to consider the restaurant when it’s time to celebrate a special family occasion! Hakkachow is all about family, too, and being a family owned restaurant has given the staff a unique bond; one they share with their dedicated team, even amid the challenges of the last year and the already hectic pace of the restaurant business. Keeping up an insane seven-day-a-week-schedule (except for a few holidays here and there) requires dedication, and Jonathan is grateful that being family owned gives them the ability to fill in when employees are sick. It also strengthens their personal relationship with the staff in a different way than if they just operated in the background.
As for what’s on the menu, you can rest assured Hakkachow will never veer from focusing on their top dishes – among them, Crab Wontons, General Tso Chicken, Mongolian Beef, Kobe Beef Dumplings and Hakka Chow’s Fried Rice – but Jonathan loves seeing Winston-Salem expanding city-wide with even more of an international flair, allowing them the opportunity to experiment with more authentic Asian dishes that might be a little out of most local folks’ comfort zones! His own travels through the years have also inspired new elements they weave in to the Hakkachow menu on a regular basis.
Every dish at Hakkachow is freshly prepared from scratch in-house and made to order, and is always an artful blend of Chinese, Japanese, Indian, Thai, Vietnamese and Korean cuisine – with the addition of some very popular weekly sushi specials! They also feature a full bar that’s a popular gathering spot with an extensive wine, cocktail and sake list they enjoy changing with every season. “Combining our menu with our great service and contemporary ambiance makes the dining experience at Hakkachow worth coming back to,” said Chung. “That’s what sets us apart from other Asian restaurants in the Winston-Salem area.”
Treat yourself – and your family – for a special occasion of any size, a weekly date night or simply an evening away from your own kitchen, by experiencing Hakkachow Asian Eats at 615 St. George Square Court, just off Hanes Mall Boulevard, in Winston-Salem, 336.893.8178 and online at Hakka-Chow.com. Hours are Monday – Thursday 11:30 a.m. to 9:30 p.m., Friday 11:30 a.m. – 10:00 p.m., Saturday 12:00 p.m. – 10:00 p.m. and Sunday 12:00 p.m. – 9:00 p.m.